The Super B Product Security Incident Response Team (PSIRT) is the central point of contact for external security researchers, partners, and customers to report cybersecurity information related to products developed by Super B.
Please note: as the Super B PSIRT, we are responsible for cybersecurity-related vulnerabilities in Super B products.
If your query or request concerns quality, warranty, or functionality issues in Super B products, please visit: https://www.super-b.com/support
Responsible disclosure of vulnerabilities has longer-term benefits because it allows us to fix vulnerabilities, inform customers about fixes, and continuously improve security in our products. If you believe you have identified a potential vulnerability or security issue in a Super B product or service, please contact us using psirt@super-b.com.
- Vulnerability Management Process: super-b.com/psirt/process
- Responsible Disclosure: super-b.com/psirt/responsible-disclosure-policy
- Support Period: super-b.com/psirt/support-policy
If you believe that you have identified a potential security vulnerability or incident related to a Super B website, Super B product, or a data protection issue, please proceed as follows and choose the appropriate way to contact us. The Super B PSIRT encourages responsible disclosure of vulnerabilities with a view to the longer-term benefits they bring in terms of fixed vulnerabilities, better-informed customers, and continuous improvement of our security.
Vulnerabilities may be reported via email on psirt@super-b.com
For website or product vulnerabilities, please report the following information:
- Affected product, including model and firmware version (if available), or URL address for website vulnerabilities.
- Description of the vulnerability, including proof-of-concept, exploit code or network traces (if available). If a large amount of data needs to be submitted, we are able to offer an easy-to-use service for data transfer.
- Public references, if there is any. Please indicate if the vulnerability has already been publicly disclosed and by whom.
Please, take into account the following considerations before submitting a report:
1. Only emails in English or Dutch languages can be considered.
2. Considerations regarding acknowledgements:
- We invite you to report all website vulnerabilities. However previously published vulnerabilities will not qualify for acknowledgement.
- From August 2026, acknowledgements for website vulnerabilities will contain the type of vulnerability found, no exceptions.
3. We ask you to read our responsible disclosure policy and get familiar with our process.
Contact E-mail:
psirt@super-b.com
